The Employee Assistance Program has a modular structure.Decades of EAP experience have shown that the modules in the circle have proved their worth in reducing output losses and health risks caused by stress in the organization. The additional, optional modules are options that can further enhance the benefits of the EAP.
ICAS Service-Design
Available 24 hours a day, unlimited calls, easy access, competent & prompt, free of charges, confidential & anonymous.
Practical, financial, legal issues
Law, work, money, debts, living, family, divorce, social issues, authorities.
Emotional, psychological issues
Stress, conflict, relationship problems, mobbing, anxiety, sense of guilt, depression, burnout.
Management- and Leadership issues
Communication, leadership behavior, staff problems, critical incidents (accidents, deaths, violence, crises).
Therapy clarification
Telephone counseling or individual consultation sessions with a psychotherapist for the purpose of clarifying the appropriate treatment or therapy.
Short-term therapy and Crisis Intervention
Limited number of direct individual consultation or telephone counseling sessions with a psychotherapist.
Implementation & Promotion
EAP implementation presentations at multiple company sites, literature and other communication materials.
Consulting and Support trough an
EAP Corporate Consultant
Promotional and reminder activities i.e. events, dispatch of information material, follow-up presentations.
Periodical Statistics & Reporting
Anonymous, periodical analyses showing trends, strenghts, weaknesses and risk zones.
Ongoing Marketing Support
Communication measures to keep the high benefit of an EAP thanks to an ideal utilization rate.
Face-to-Face Counseling
Employee support by means of individual consultation sessions held by psychologists or social counselors at the company premises.
Medical Assistance by telephone
Telemedical employee support by physicians 24 hours a day in cooperation with MD Medicus and Medgate.
Crisis & Disaster Intervention
Organization and staff preparation and/or support in case of a critical incident such as accidents, violence, disaster etc., in order to avoid consequential damages in case of emergency.
Preventing violence
Prevention of violent conflicts by raising awareness and support by experienced specialists in potential danger and/or violent events.
Therapy mediation
Personal appointment with a psychotherapist will be organized within 2-3 working days near one's working place.
Expatriate Services
Care of employees sent abroad to ensure a better integration in their new environment (work, living, family, social issues, authorities, taxes).
Management- and Leadership Coachings
Personal management and leadership coaching offer an ideal environment for reflection on one's own leadership behavior and dealing with personal and professional concerns.
Compliance Hotline
Support to companies implementing a Code of Conduct, ethic guidelines etc.
Corporate Health Management
Studies, analyses, concepts and solutions aiming at a long lasting promotion of health and well-being.
Sickness/Absence management
Counseling and solutions for the purpose of reducing sickness/absences(registration of absence data, definition of procedures, cause analysis).
Corporate case management
Services aiming at the reintegration into the work process of ill employees or those who had an accident.
Seminars, Workshops, Events
Customized seminars, workshops, presentations etc, as well as individual counseling for the purpose of fostering performance, effectiveness, health and well-being.