ICAS EAP reduces the invisible productivity losses and health limitations early. These are invisible because they cannot be seen from the outside, not by supervisors, nor by doctors. The affected persons themselves, however, are aware of these adverse effects much sooner. For that reason, ICAS stands by these employees timely, before it comes to quality losses in the work or there are health risks and/or symptoms.
Early prevention requires services that are easily accessible and user friendly, which is assured through free telephone and online counseling, among other things. ICAS can always be reached – 24 hours a day, 7 days a week.
- Affected people usually open up on the telephone faster and more easily than in a face to face discussion. They also value the immediate support, the time and place flexibility and the possibility to remain anonymous.
- Online-Counseling is increasingly preferred by younger people and has the added advantage that other people cannot eavesdrop.
- With the ICAS WebApp for Smart Phones, employees can learn about the EAP offer anywhere and anytime and also have a direct access to the telephone and online counseling.
Fig. Productivity losses through stress or worry are seldom visible from the outside. Thus, the most effective and economical prevention is when those affected can do something immediately themselves to combat it.